Quick answers to common mailing-list questions.
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Everything you need to know.
Clear answers about AmeriList services, from list compilation and delivery to pricing and credits.
List Information
How are your lists compiled?
AmeriList partners with the largest compilers of data in the US. We have access to over 60,000 different databases. There are numerous sources for data depending on what type of list is needed, what type of product you're offering and what demographics you need to incorporate. Our compilers and list owners compile their lists from self-reported data, proprietary data, and public record information. These sources range from business yellow pages, telephone directories, public records, corporate and executive registers, postal records, surveys, census data, warranty card registration, subscriptions, opt-in email responses, government records, mail and telephone inquiries, voter registration, and telemarketing efforts.
When do you update your data?
Most major compilers update their data on a monthly or quarterly basis. Each list may vary based on list type or compiler. AmeriList will always get you the most updated lists on the market. See our deliverability guarantee for more information.
How often can I use my data?
There are two forms of list usage: one-time use and unlimited usage for one year. With one-time use you are allowed use of the list one time. For an additional cost, a list may be rented for multiple uses for one year. All compiled lists are seeded with decoy names that track usage of the list. If you purchase a list for one-time use and would like to reuse the list, you may do so for a reuse charge if approved by the list owner.
How do I order my list?
Ordering your list is simple. You can fax an order to 1.845.362.6433, email sales@AmeriList.com, or call your AmeriList representative at 1.800.457.2899.
How quickly will I receive my order?
At AmeriList, we understand that time is valuable. Our goal is to have the data back to you within 24 hours of ordering your product.
How will my list be arranged?
Most lists are arranged in zip code order unless specified otherwise.
How can I receive my data?
You can receive your data in several ways:
- Electronically, by email in a zip file with Excel or ASCII comma-delimited data
- CD-ROM for desktop access and printing
- Magnetic tape for data transfers, mail merges, purges, and file suppression
- Cheshire labels, pressure sensitive labels, 3 by 5 sales lead cards, or index cards
What is a net name arrangement?
A net name arrangement is an agreement between the mailer and the list manager to guarantee a certain percentage of names delivered will be billed. This can be useful when multiple lists need to be merged to remove duplicates. The mailer agrees to pay for a certain percentage of names at full price; names not used due to duplication are paid for by a minimal run charge.
Can I order a portion of a list?
You may purchase a portion of a list by selecting a portion called an nth. When you purchase a set of records by nth, the records are marked so that you can come back at a later date and purchase the remainder of the unused records.
Can I be removed from a list?
If your name appeared on a list provided by us and you would like to be removed, please give us your name and information and we will forward it to the compiler of the list. You may also contact the Direct Marketing Association at 212-768-7277 or 1120 Avenue of the Americas, New York, NY 10036-6700.
Are you Do-Not-Call compliant?
All AmeriList lists that include consumer phone numbers must be scrubbed against the Do Not Call Registry. A valid SAN, or Subscription Account Number, must be provided before ordering to have a list scrubbed against the registry.
What geography selections are available?
You may use the following geography selects to create your list: state, county, city, zip code, zip code radius, SCF, carrier route, metropolitan area, area code and prefix, census tract, and block groups.
Do you require a sample or script?
Some compilers require a sample mail piece or telemarketing script when purchasing a list. Requirements vary from compiler to compiler and list to list. If required information is not provided to AmeriList, we will not be able to provide the list.
What is the difference between a compiled list and a response list?
Compiled lists are built from published, public sources such as yellow pages and phone books. They are a source for reaching large groups of people or businesses, and their response rate and price are normally lower than a response list. Response lists are lists of people who are proven direct mail buyers, responders, and subscribers. These names come from an actual response such as magazine subscriptions, shoppers of certain stores, buyers of certain products, or attendees of seminars. These lists tend to have better response rates than compiled lists.
Does AmeriList sell mailing lists and data to list brokers and resellers?
Yes. Mailing list resellers including list brokers, printers, advertising agencies, and marketing service providers receive special wholesale pricing. AmeriList also provides wholesale clients with online access to counts and orders.
How can I avoid paying for duplicate names already in my CRM?
At no additional cost, AmeriList provides mailing-list suppressions. This process scrubs new prospect mailing lists or marketing data to remove duplicates from your in-house file.
What is a SAN and why do I need it?
If you telemarket to individuals or consumers, you are required to scrub your list and remove anyone on the Do Not Call list to comply with TCPA provisions. To access the Do Not Call List, register with the FTC at telemarketing.donotcall.gov. Once registered, you receive a SAN as proof that you are authorized to access the list. When you place an order for a telemarketing list, AmeriList will scrub it against the Federal Do Not Call List at no additional charge. You will be required to provide a SAN.
Company Information
Who is AmeriList?
AmeriList offers data and direct marketing services to businesses to help them find more new customers and increase sales. Products include mailing lists, telemarketing lists, email marketing lists, graphic design, printing and mail house services, data processing, social media marketing, web design, and promotional products. Our services are designed to help identify the best prospects to market your product or service to, and deliver a compelling message directly to them.
Payments
What is the pricing for each list?
Pricing varies depending on the type of list and information being used. Each price is quoted in cost per thousand plus any select charges.
What is the minimum order amount?
Each list has a minimum order set by volume amount or dollar amount. Please inquire with your AmeriList representative for the specific minimum.
Do you offer volume discounts?
Volume and frequency discounts are available to all customers. Please inquire with your sales representative if you will be purchasing in high volume or on a frequent schedule.
How can I pay for my list?
AmeriList accepts Visa, MasterCard, Discover, American Express, wire transfer, money order, and check by fax. Products paid by mailed check will not ship until payment has been received and cleared.
Do you offer commissions?
Recognized list brokers and agencies can receive commissions on most lists. Please inquire with your representative for percentages.
Is there a cost to reproduce a file?
There is a 50% charge of the original amount, plus any applicable shipping charges, to duplicate a file you have already received.
Do I pay a list broker more for a mailing list?
No. List brokers are paid by the mailing-list owner and can often ensure you receive more aggressive discounts from the list owner or publisher.
Returns & Credits
What is your return or exchange policy?
List orders are not subject to returns or exchanges. Orders cancelled after shipping are charged 50% of the order amount plus applicable shipping charges.
What is your deliverability guarantee?
Each compiler maintains its own deliverability guarantee, which AmeriList honors and passes to the customer. AmeriList guarantees each mailing list to be 95% deliverable. For mailing lists or labels, AmeriList refunds five cents on any undelivered mail piece over 5%, and 30 cents per mail piece for any undeliverable over 15%, subject to an absolute limit equivalent to the amount paid under the invoice. The original mailing must occur within 30 days of receiving the list and undeliverable pieces must be returned within 60 days. Rebates are issued as a credit on a future order.
Does AmeriList offer credit to qualified customers?
AmeriList offers Net 30 Terms to qualified customers. To apply, a customer must have at least three prepaid orders, a completed AmeriList credit application, and at least four trade references. AmeriList reviews the business relationship, order history, bank and trade references, and business credit information. Please allow at least three business days for review.



























































